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Artificial Intelligence for stress management at workplace: A New Perspective

Parul Agarwal

Stress, poses a huge problem in today’s era when our lives have paced up and we are hooked up all the time. It can lead to a spectrum of health problems. Computer aided artificial intelligence systems for diagnosis of stress would enable a more objective and consistent diagnosis and decisions. Several parameters like Body temperature, Blood Pressure, muscle tension and stiffness, and heart rate are clear indicators and can be used by sensors to collect data about an individual and predict his stress levels. This stress creates pernicious effects particularly for employees and business owners. When workers hear artificial intelligence, robotizing the workplace doesn’t lend any relaxation, rather creates a sense of insecurity of losing job. Ironically, AI tools may do the opposite, making the workplace more human and keeping work stress at bay. In today’s workplace, AI tools are gaining traction. Chatbots and messaging interfaces for tasks like customer support, and client follow-up, can effectively cut out the unnecessary workload and reduce the burden. Automated repetitive tasks that employees do daily leave no room for them to relax. Rather, it drains out the energy and leads to stress. AI can automate for them thus enabling the employees to harness their intellect and skill set for building emotional intelligence, and social interactions which AI can never automate. AI enabled wearable devices, can analyse, and monitor behaviour and emotions. This can identify employees battling with stress. AI-led workplace stress management can play a significant role in diagnosis and cure of stress This will be key to workplace stress management, as you strive towards building a happy, productive, and future-ready workforce.